YVB Fragrances
15-Day Return Policy
At YVB Fragrances, customer satisfaction is our priority. We want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 15-day return policy, subject to the following terms and conditions.
1. Return Eligibility
Customers may request a return within 15 days of receiving their order, provided that:
- The perfume bottle is in good condition, with no signs of physical damage, including cracks, scratches, or breakage.
- At least 90% of the original perfume liquid must remain in the bottle. Customers may use up to 10% of the fragrance to test it.
- The product must be returned in a condition suitable for inspection by our team.
2. Extended Return Period
We understand that unforeseen circumstances may sometimes cause delays.
- Although our standard return period is 15 days, we may allow an additional 2–3 days or even longer in exceptional circumstances.
Ready to claim your return?
Send us a message on WhatsApp and our team will guide you through the process.
Claim Your Return